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Manager, RMS Client Service

Date: Dec 6, 2018

Location: Yangon, MM

Company: Nielsen

Manager, RMS Client Service - 30651

Analytics - Myanmar Yangon, Yangon Region 

#LI-EM

 

JOB DESCRIPTION

Job Summary:

Supervise a small retailer servicing team to ensure prompt delivery of service to the responsible retailers in order to achieve the set financial objectives and other operational performance indicators.

 

Main Responsibilities:

  • Maintain client relationship with existing clients, ensuring continuous, timely and accurate servicing to clients
  • Drive business growth with existing clients
  • Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews
  • Undertake sales activities independently or in conjunction with senior staff in terms of preparation and delivery of proposal and credentials
  • Ensure the generation of required revenue from the assigned client portfolio and proper contract costing in order to meet the agreed budget targets
  • Identify and recommend enhanced and new services that answer clients' business needs
  • Build and maintain ongoing relationships with the identified key persons within client organization
  • Mentoring younger associates on analytical skills and client engagement skills

 

Desired Skills and Experience:

  • BA/ BS Required (MBA Desirable)
  • 4+ years in FMCG experience (Marketing/ Analysis/ Sales/ Client Service) or research-related industry experience
  • Strong Client Focus and Proactiveness
  • Working knowledge of statistics
  • Working knowledge of research techniques and strong analytical skills
  • Clear communication and excellent presentation skills
  • Excellent speaking and writing skills in both English and Myanmar

 

How to apply:

About Nielsen:

Nielsen N.V. (NYSE: NLSN) is a global performance management company that provides a comprehensive understanding of what consumers Watch and Buy. Nielsen’s Watch segment provides media and advertising clients with Total Audience measurement services across all devices where content — video, audio, and text — is consumed. The Buy segment offers consumer packaged goods manufacturers and retailers the industry’s only global view of retail performance measurement.

By integrating information from its Watch and Buy segments and other data sources, Nielsen provides its clients with both world-class measurement as well as analytics that help improve performance. Nielsen, an S&P 500 company, has operations in over 100 countries that cover more than 90 percent of the world’s population. For more information, visit www.nielsen.com

Job Type: Regular 

Primary Location:  Yangon,Yangon Region 

Secondary Locations: , , , 

Travel:  Yes, 10% of the Time 

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