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Client Solution Consultant

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Date: Dec 6, 2018

Location: Warsaw, MZ, PL

Company: Nielsen

Client Solution Consultant - 30667

Operations - Poland Warsaw, Masovian Voivodeship 

As a leader in marketing and media information, Nielsen is one of the most trusted sources of business intelligence for the world's top brands. The work we do makes a significant difference to how businesses and brands perform in markets around the world. At Nielsen we all share a commitment to our core values of being simple, open and integrated in how we work — with each other, our partners, and our clients.

We are looking for experienced and passionate people to join our team in the office at Dworzec Gdański, Warsaw location.

 

SIMPLY PUT: Client Solution Consultant is the liaison between the commercial and the operational teams. This role advises, suggests and discusses solutions with the internal and external clients in terms of Nielsen Products without sales activities.

 

CHALLENGES THAT AWAIT YOU:

  • Key point of contact for Business Clients in all operational matters (delivery delays, data changes, data quality issues, execution, etc.),
  • Converting the clients’ needs into internal work orders,
  • Responsible for the efficiency of the databases, including optimalizations and suggestions for the Client,
  • Quality assurance procedures,
  • Client presentations of the complete production process,
  • Remote communication with the client (phone/Hangouts, e-mail).

 

WE OFFER:

  • Benefit package: Multisport card, private medical coverage Medicover, life insurance Pramerica, Benefit platform allowing to purchase cinema and theatre tickets,
  • Friendly working space: chill rooms, coffee and tea, massages in the office,
  • Additional days off and recognition of special moments in your life,
  • Stable working environment with employment contract,
  • Monday - Friday job (8.30-17.00 with 30 minutes lunch break),
  • A possibility to create individual career path, additional training in form of gamification,
  • A possibility to engage in charity actions and participation in numerous social activities organised within the company,
  • Modern office in great location, next to Dworzec Gdański metro station.

 

YOUR PROFILE:

  • Fluent  English knowledge,
  • Bachelor degree in Economics, Marketing, Computer Science or other relevant field,
  • Minimum 1 year of Operational and/or Client facing experience,
  • Ability to work in a cross functional environment with demanding clients,
  • Distinct communication skills (especially in remote communication), both spoken and written,
  • Good negotiation and influencing skills,
  • Good Microsoft Office skills, especially in Excel and PowerPoint,
  • Combination of profound operative skills and client orientation

About Nielsen:

Nielsen N.V. (NYSE: NLSN) is a global performance management company that provides a comprehensive understanding of what consumers Watch and Buy. Nielsen’s Watch segment provides media and advertising clients with Total Audience measurement services across all devices where content — video, audio, and text — is consumed. The Buy segment offers consumer packaged goods manufacturers and retailers the industry’s only global view of retail performance measurement.

By integrating information from its Watch and Buy segments and other data sources, Nielsen provides its clients with both world-class measurement as well as analytics that help improve performance. Nielsen, an S&P 500 company, has operations in over 100 countries that cover more than 90 percent of the world’s population. For more information, visit www.nielsen.com

Job Type: Regular 

Primary Location:  Warsaw,Masovian Voivodeship 

Secondary Locations: , , , 

Travel:  No 

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