CLIENT SOLUTION CONSULTANT WITH ITALIAN

CLIENT SOLUTION CONSULTANT WITH ITALIAN - 43092

Operations - Poland Warsaw, Masovian Voivodeship 

As a leader in marketing and media information, Nielsen is one of the most trusted sources of business intelligence for the world's top brands. The work we do makes a significant difference to how businesses and brands perform in markets around the world. At Nielsen we all share a commitment to our core values of being simple, open and integrated in how we work — with each other, our partners, and our clients.

We are looking for experienced and passionate people to join our team in the office at Dworzec Gdański, Warsaw location.

SIMPLY PUT: Client Solution Consultant is the liaison between the commercial and the operational teams. This role advises, suggests and discusses solutions with the internal and external clients in terms of Nielsen Products without sales activities.

CHALLENGES THAT AWAIT YOU:

• Key point of contact for Business Clients in all operational matters (delivery delays, data changes, data quality issues, execution, etc.),
• Converting the clients’ needs into internal work orders,
• Responsible for the efficiency of the databases, including optimalizations and suggestions for the Client,
• Quality assurance procedures,
• Client presentations of the complete production process,
• Remote communication with the client (phone/Hangouts, e-mail).

YOUR PROFILE:

• Fluent English and Italian knowledge, 
• Bachelor degree in Economics, Marketing, Computer Science or other relevant field,
• Minimum 1 year of Operational and/or Client facing experience,
• Ability to work in a cross functional environment with demanding clients,
• Distinct communication skills (especially in remote communication), both spoken and written,
• Good negotiation and influencing skills,
• Good Microsoft Office skills, especially in Excel and PowerPoint,
• Combination of profound operative skills and client orientation

ABOUT NIELSEN

We’re in tune with what the world is watching, buying, and everything in between. If you can think of it, we’re measuring it. We sift through the small stuff and piece together big pictures to provide a comprehensive understanding of what’s happening now and what’s coming next for our clients. Today’s data is tomorrow’s marketplace revelation.

We like to be in the middle of the action. That’s why you can find us at work in over 100 countries. From global industry leaders to small businesses, consumer goods to media companies, we work with them all. We’re bringing in data 24/7 and the possibilities are endless. See what’s next with us at Nielsen: careers.nielsen.com

Job Type: Regular 

Primary Location:  Warsaw,Masovian Voivodeship 

Secondary Locations: , , , 

Travel:  No