Share this Job

Senior System Administrator

Date: Aug 14, 2019

Location: Vadodara, IN

Company: Nielsen

Senior System Administrator - 42914

Technology and Engineering - India Vadodara, Gujarat 

SENIOR SYSTEM ADMINISTRATOR - BARODA

 

 

JOB RESPONSIBILITIES

 

  • Address user tickets regarding hardware, software, and networking

 

  • Walk customers through installing applications and computer peripherals

 

  • Ask targeted questions to diagnose problems

 

  • Guide users with simple, step-by-step instructions

 

  • Conduct remote troubleshooting

 

  • Test alternative pathways until you resolve an issue

 

  • Customize desktop applications to meet user needs

 

  • Record technical issues and solutions in logs

 

  • Direct unresolved issues to the next level of support personnel

 

  • Follow up with clients to ensure their systems are functional

 

  • Report customer feedback and potential product requests

 

  • Help create technical documentation and manuals

 

 

ABOUT NIELSEN

 

We’re in tune with what the world is watching, buying, and everything in between. If you can think of it, we’re measuring it. We sift through the small stuff and piece together big pictures to provide a comprehensive understanding of what’s happening now and what’s coming next for our clients. Today’s data is tomorrow’s marketplace revelation. 

 

We like to be in the middle of the action. That’s why you can find us at work in over 100 countries. From global industry leaders to small businesses, consumer goods to media companies, we work with them all. We’re bringing in data 24/7 and the possibilities are endless. See what’s next with us at Nielsen: careers.nielsen.com

 

ABOUT NIELSEN

We’re in tune with what the world is watching, buying, and everything in between. If you can think of it, we’re measuring it. We sift through the small stuff and piece together big pictures to provide a comprehensive understanding of what’s happening now and what’s coming next for our clients. Today’s data is tomorrow’s marketplace revelation.

We like to be in the middle of the action. That’s why you can find us at work in over 100 countries. From global industry leaders to small businesses, consumer goods to media companies, we work with them all. We’re bringing in data 24/7 and the possibilities are endless. See what’s next with us at Nielsen: careers.nielsen.com

Job Type: Regular 

Primary Location:  Vadodara,Gujarat 

Secondary Locations: , , , 

Travel:  No 

Find similar jobs: