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Communications Specialist

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Date: Aug 1, 2019

Location: Oldsmar, FL, US

Company: Nielsen

Communications Specialist - 40400

Marketing and Communications - USA Oldsmar, Florida 

 

 

The Product Communications Specialist plays a critical role in ensuring that Nielsen communicates promptly and accurately about its products and services to current clients. You will support the Client Communications Manager with crafting messages, gathering approvals and distributing client product notifications for Nielsen Global Media.  In addition, you will be asked to assist with set up of new reports in our Media online client libraries and to support the Global Media Client Communications team with various administrative tasks as needed. 

To succeed in this role, you will need to work in a fast-paced environment, be a strong technical writer who provides clear, client-friendly messaging and fast, thorough service to internal stakeholders. 

 

Responsibilities:

  • Responsible for drafting and distributing Nielsen client product notifications, ensuring that content is accurate and that approvals are received
  • Ensure that the content on Nielsen client-facing websites is up-to-date, including Nielsen Answers, client workspaces and client libraries
  • Prepare client-facing reports using tools like Google Docs and Adobe Acrobat, ensure those reports are posted in a timely manner
  • Ensure that Nielsen is prepared to communicate with clients rapidly, when needed, by updating client lists
  • Manage weekly product downtime notifications
  • Work with internal departments to implement updates and enhancements to client-facing resources as assigned (i.e. Media Libraries moving to new environment)
  • Analyze marketing and communication metrics and provide monthly updates
  • Although typically workdays are M-F, you must be available on assigned evenings and weekends to handle unplanned product notification needs

 

Qualifications:

  • Bachelor’s Degree (preferably in English, Journalism, Communications, Business, Marketing or related field)
  • 1-2 years of relevant work experience in communications or a related field
  • Existing knowledge of Nielsen products and services is a plus
  • Ability to translate complex, technical topics into simple and transparent messages
  • Excellent organizational skills
  • Ability to think strategically/see the big picture
  • Interpersonal skills - ability to work with others and “manage up”
  • Strong attention to detail is critical
  • Ability to execute at high level and under tight deadlines, often working late and sometimes on weekends
  • Understanding how to set priorities, being assertive when seeking answers 

 

ABOUT NIELSEN

We’re in tune with what the world is watching, buying, and everything in between. If you can think of it, we’re measuring it. We sift through the small stuff and piece together big pictures to provide a comprehensive understanding of what’s happening now and what’s coming next for our clients. Today’s data is tomorrow’s marketplace revelation.

We like to be in the middle of the action. That’s why you can find us at work in over 100 countries. From global industry leaders to small businesses, consumer goods to media companies, we work with them all. We’re bringing in data 24/7 and the possibilities are endless. See what’s next with us at Nielsen: careers.nielsen.com

 

Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Job Type: Regular 

Primary Location:  Oldsmar,Florida 

Secondary Locations: MD - Columbia, NY - New York City, , 

Travel:  Yes, 5% of the Time 


Nearest Major Market: Tampa

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