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Manager Client Solutions, Nielsen Marketing Cloud - NYC

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Date: Dec 7, 2017

Location: New York, US

Company: Nielsen

The Nielsen Marketing Cloud is an easy-to-use cloud software that enables you to manage every phase of the marketing process in a single place. It includes marketing applications across media planning, data management and marketing analytics that help you more effectively engage consumers across all channels and at every stage in the consumer journey. Nielsen Marketing Cloud clients gain exclusive access to detailed Nielsen audience data and analytics, which power the most powerful consumer insights and marketing optimization capabilities available.

 

As part of our team, you will be surrounded by a group of enthusiastic and empowered risk-takers who seek to build connections between consumers and brands through data.  You will also be joining a terrific organization who brings to bear the market’s most powerful proprietary data assets. Together we are not only helping the world’s biggest brands make better and faster marketing and media decisions, we are permanently disrupting the landscape of audience measurement.

 

The Manager, Client Solutions is responsible for our company clients once they sign onto the Nielsen Marketing Cloud platform. We are looking for a passionate strategic thinker and executor who is client focused with a strong background in data driven SaaS solutions and an in-depth knowledge of the digital advertising ecosystem. Bottom line - we are looking for someone who wants their clients to be successful as they figure out how to leverage the booming marketing cloud industry.

 

Responsibilities:

  • Manage client relationships post-sale from onboarding them onto the Nielsen Marketing Cloud platform to helping them get the most value from Nielsen Marketing Cloud
  • Execute client onboarding engagements with leading marketers and media companies from data strategy definition to solution design, and training
  • Develop a strong understanding of the client’s business and demonstrate how the Nielsen Marketing Cloud ’s software platform can assist them to achieve their business objectives
  • Conduct storytelling product demonstrations that highlight the value the solution brings to the client
  • Work with Nielsen Marketing Cloud  Sales, Engineering and Product teams to deliver recommendations that wrap around our offerings
  • Monitor client delivery and satisfaction, including building case studies and troubleshooting client issues


Minimum Qualifications:

  • 2+ years of experience in a professional services, system integrator, or client services capacity for internet, ad operations, or software company.
  • Strong leadership and team building skills
  • Proficient in digital marketing, internet / software industries, understanding of web technologies
  • Rockstar MS Office skills – Excel analysis, PowerPoint presentations, etc.
  • Bachelor Degree or equivalent experience required.
  • Track record of grasping complex client delivery and executing on-time and within budget
  • Demonstrated ability to create value for clients through problem solving and the application of technology
  • Able to operate comfortably across different client disciplines from Ad Operations, Sales, Technology, Finance and Corporate Strategy

 Nielsen, an S&P 500 company (NYSE: NLSN), has operations in over 100 countries that cover more than 90% of the world's population.  Nielsen prides itself on being a place where employees can be themselves, make a difference, and grow their careers with the company.  It has been named one of the “Top 50 Companies for Diversity” by Diversity Inc for three years running and was selected as one of the “Top 35 Companies for Leaders who want Flexibility” by FlexJobs.  For more information visit www.nielsen.com.

 

“Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected.

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