Manager, Client Solutions-Media

Manager, Client Solutions-Media - 58140

Analytics - USA New York, New York 

Manager Client Consulting

Reports to: Director, Client Consulting

Location: NY
Manages: Client Consulting

SUMMARY:

When brands ask “Is my advertising working? Am I reaching the right audiences? Are my efforts driving incremental sales? Which of my efforts are driving the most sales among a particular buyer group?” – they turn to NCS for solutions. With an unrivaled 10+ years of experience advancing advertising, we help brands, improve their advertising effectiveness on every platform, channel and device. Our research-based insights, collective wisdom and proven techniques help brands target the right segments based on in-store purchase behaviors, optimize campaigns while in-flight and measure the resulting incremental sales. As a strategic partner, we ensure our clients are always at the forefront of advertising effectiveness.

Why should you join the Client Consulting team at NCSolutions? Our team is comprised of media and analytics professionals who are dedicated to delivering exceptional service to our clients. We strive to attract motivated, innovative, and collaborative talent. You will find success on this team by leveraging your outstanding analytical problem-solving, communication and relationship-building skills to deliver top quality work to our clients.

We’re hiring a Client Consulting Manager to lead client relationships with our advertiser clients in the CPG & Retail industry. The Manager will have the opportunity to work directly with advertisers and agencies on familiar brand names, assisting with developing and delivering actionable media activation recommendations that are aligned with brand strategy and research objectives. In addition to working on challenging projects on a collaborative team, the Client Consulting organization represents the voice of the client within NCS to drive product quality and innovation within this fast-paced industry.

RESPONSIBILITIES:

• Interact with client and agency contacts by answering questions and performing data reports/quality assurance.
• Lead client meetings to understand client business objectives.
• Identify and communicate client needs to appropriate client consulting team members.
• Pull and analyze NCS data and deliver insights, presentations, and recommendations to clients.
• Independently manage workflows within the targeting and measurement processes, engaging with many stakeholders both externally and internally to ensure timely and accurate delivery of work.
• Respond to ad-hoc data requests, answer questions, and provide technical support and analysis.
• Support client needs in a timely and efficient manner demonstrating a sense of urgency, tenacity, and commitment to quality and excellent client service.
• Engage other NCS teams as needed in order to proactively resolve client issues.

POSITION QUALIFICATIONS:

• Bachelor’s degree
• Intermediate proficiency in Microsoft Office and/or Google Sheets
• Strong analytical aptitude and problem-solving skills 
• Ability to independently manage, prioritize, and deliver on multiple client demands with consistent quality and excellence
• Ability to think through and identify alternative approaches to challenging questions/issues
• Strong oral and written communication skills with the ability to articulate information effectively

DESIRED EXPERIENCE:

• 5 years’ experience in a client facing and/or analytical role

ABOUT NCS

We’re in tune with what the world is watching, buying, and everything in between. If you can think of it, we’re measuring it. We sift through the small stuff and piece together big pictures to provide a comprehensive understanding of what’s happening now and what’s coming next for our clients. Today’s data is tomorrow’s marketplace revelation.

We like to be in the middle of the action. That’s why you can find us at work in over 100 countries. From global industry leaders to small businesses, consumer goods to media companies, we work with them all. We’re bringing in data 24/7 and the possibilities are endless. See what’s next with us at NCS: careers.nielsen.com

NCS is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Job Type: Regular 

Primary Location:  New York,New York 

Secondary Locations: , , , 

Travel:  Yes, 25% of the Time