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Manager,RMS

Date: Aug 14, 2019

Location: Mumbai, IN

Company: Nielsen

Role Description:

 

 

Designation: Manager

Location: Mumbai

Unit: Retail Measurement Service, Client Delivery

 

 

 

Main Accountabilities:

 

•     Supervise a small client servicing team to ensure prompt delivery of service to the responsible clients in order to achieve the set financial objectives and other operational performance indicators.

•     Client Management: undertake analysis for both RMS & Analytics and share integrated output with

clients

•     Project Management: participate in managing analytics projects with Product Execution team

•     Technical: acquire knowledge of both RMS & Analytical solutions by attending requisite trainings

•     Financial Management: participate in financial discussions with team leader and provide necessary inputs

•     Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with

senior management

•     Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews and also by providing value-added analyses and response to special requests.

•     Undertake sales activities independently or in conjunction with senior staff in terms of preparation and delivery of proposal and credentials

•     Ensure  the  generation  of  required  revenue  from  the  assigned  client  portfolio  and  proper  contract

costing in order to meet the agreed budget targets

•     Identify and recommend enhanced and new services that answer clients' business needs

•     Build and maintain ongoing relationships with the identified key persons within client organization

 

 

 

 

Typical Position Pre-requisites:

 

  MBA (desirable) with  4 to 7 years’ experience in FMCG / Service / Retail industry

  Strong Client Focus and Proactiveness

  Very Good Influencing, Persuading and Project Management Skills

  Working knowledge of statistics and multivariate analysis

  Working knowledge of research techniques and methodologies. Strong presentation skills, Logical thinking, Strong command on excel

  Effective writing skills

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