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Operations Research Scientist

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Date: Jan 15, 2022

Location: Dallas, TX, US

Company: Nielsen


Operations Research Scientist

 Job Location: Dallas, TX – Job ID #106330


Nielsen Global Media collects billions of data points on what consumers watch and buy. We study consumers in more than 100 countries, and help our clients globally identify unmet needs, develop new products and deliver them in an engaging way.  We are constantly evolving, not only in terms of where we measure, or who we measure, but in how our insights can help drive profitable growth. 


In this role, you will be responsible for:

Responsible for applying core operations research methodologies to identify, scope and execute on opportunities to optimize and simplify operational processes in Nielsen’s media offerings: Build business intelligence forecasts for field and call center staff performance, including maximizing effectiveness around when to reach out to panelists.  Enhance existing call center staffing models. Optimize field and call center operations. Identify unsolved operational problems and create intelligent solutions by discussing requirements with internal teams, researching new methodologies, and creating POCs that can be transitioned to production. Collaborate with business leaders and stakeholders to perform root cause analysis. Contribute to internal team development via training and educational exercises. Provide daily updates on project progress, successes and setbacks. Communicate and collaborate with team members and project stakeholders. Opportunity to telecommute from Dallas area 2-3 days per week. Domestic travel 1-2/year for 2-5/days per trip. Tools used: Python, R, SQL Tableau, and Alteryx.



Minimum Requirements: 
Master’s degree in Operations Research, Industrial Engineering, Mechanical Engineering or a related field (foreign equivalent degree acceptable) plus 3 years of experience in operations research (alternatively, will accept Bachelor’s degree plus 5 years of post-baccalaureate and progressively responsible experience in operations research). This must include 3 years of experience in/with: building machine learning or deep learning models that apply to operational problems; major programming language used for Artificial Intelligence, such as Python or R; SQL, data cleansing, preparation and reporting. Must also include 2 years of experience in/with: business intelligence tools such as Tableau or Alteryx. Opportunity to telecommute from Dallas area 2-3 days per week. Domestic travel 1-2/year for 2-5/days per trip.   





As the arbiter of truth, Nielsen Global Media fuels the media industry with unbiased, reliable data about what people watch and listen to. To discover what’s true, we measure across all channels and platforms—from podcasts to streaming TV to social media. And when companies and advertisers are armed with the truth, they have a deeper understanding of their audiences and can accelerate growth. Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You’ll enjoy working with smart, fun, curious colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work!  



Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.


JOB TYPE:  Regular

PRIMARY LOCATION: North America-US-Dallas,TX


SCHEDULE:  Full-time



Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth